bangla 88 Privacy Policy

1. Information We Collect

bangla 88 collects personal data from players across Bangladesh through several means: directly during account registration and KYC verification, automatically through your use of the platform, and — in limited circumstances — from trusted third-party sources. The categories of data we collect are described below.

Data You Provide Directly

When you register an account, complete identity verification, make a payment, or contact our support team, you voluntarily provide us with:

• Identity data: Full legal name, date of birth, gender, nationality
• Contact data: Email address, Bangladesh mobile phone number, residential address
• Identity document data: Scans or photographs of your National Identity Card (NID), passport, or driving licence submitted during KYC verification
• Payment data: Mobile financial service account numbers (bKash, Nagad, Rocket, Upay), bank account details, or card details (processed securely by our payment partners — bangla 88 does not store full card numbers)
• Account credentials: Your chosen username and encrypted password
• Support communications: The content of messages you send to our support team via email or live chat
• Responsible gaming preferences: Deposit limits, session time limits, and self-exclusion settings you configure on the platform

Data Collected Automatically

When you access bangla-88.net, our systems automatically record certain technical information:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution
• Usage data: Pages visited, time spent on each page, navigation path through the site, game sessions played, bet amounts and outcomes, wagering history
• Session data: Login timestamps, session duration, logout events, account activity logs
• Cookie and tracking data: Data collected via cookies and similar technologies — see Section 4 for full details

Data From Third Parties

In limited circumstances, bangla 88 may receive personal data about you from trusted third-party sources, including:

• Payment service providers (e.g., bKash, Nagad) confirming transaction status
• Identity verification service providers used to support our KYC process
• Fraud prevention and anti-money-laundering screening services

We use third-party sourced data only for the specific purpose for which it was provided and do not combine it with your profile data beyond what is necessary for that purpose.

2. How We Use Your Data

bangla 88 processes your personal data on the basis of several legal grounds: performance of a contract with you (i.e., providing the gaming services you have signed up for), compliance with legal obligations, our legitimate interests in operating a safe and fair platform, and — where required — your explicit consent.

Purpose	Data Used	Legal Basis
Account creation and management	Identity, contact, credential data	Contract performance
Identity verification (KYC)	Identity document data, payment data	Legal obligation, contract
Processing deposits and withdrawals	Payment data, identity data	Contract performance
Fraud detection and prevention	Usage data, session data, payment data	Legitimate interest, legal obligation
Responsible gaming monitoring	Wagering history, usage data, preferences	Legal obligation, legitimate interest
Customer support	Contact data, support communications	Contract performance
Marketing communications	Contact data, usage data	Consent (opt-in only)
Platform improvement and analytics	Usage data, device data (aggregated)	Legitimate interest
Legal compliance and reporting	All categories as required	Legal obligation

bangla 88 does not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. Automated systems may flag accounts for review (e.g., for fraud or responsible gaming purposes), but material account actions are always reviewed by a qualified team member before being applied.

3. Data Sharing and Disclosure

bangla 88 does not sell your personal data. We share data with third parties only in the limited circumstances described below, and always subject to strict data-sharing agreements that require recipients to maintain appropriate security standards and use your data only for the specified purpose.

Payment Service Providers

To process deposits and withdrawals, bangla 88 shares the minimum necessary data with your chosen payment provider. For bKash and Nagad transactions, this means sharing your registered mobile number and transaction amount with the respective provider. For bank card transactions, card details are transmitted directly to our PCI-DSS compliant payment gateway — bangla 88 staff do not have access to your full card number at any point.

Game Providers

Games on the bangla 88 platform are supplied by third-party studios including Pragmatic Play, Evolution Gaming, Microgaming, Spribe, NetEnt, and Ezugi. When you play a game from one of these providers, certain non-identifying session data (such as a unique session token, bet amount, and game round outcome) may be transmitted to the provider's servers for the purpose of game operation. These providers are contractually prohibited from using this data for any purpose beyond operating their games.

Identity Verification Partners

To fulfil our KYC obligations, we work with specialist identity verification service providers. When you submit your NID or passport for verification, that document is processed by our verification partner under a data processing agreement that limits use to identity verification only.

Legal and Regulatory Disclosure

bangla 88 may disclose personal data to law enforcement authorities, regulatory bodies, or courts where we are legally required to do so — for example, in connection with an anti-money-laundering investigation or a court order. We will always seek to notify you of such a disclosure unless we are legally prohibited from doing so.

Business Transfers

In the event that bangla 88 undergoes a merger, acquisition, or sale of assets, your personal data may form part of the assets transferred to the acquiring entity. In such circumstances, we will notify affected players prior to the transfer and the receiving entity will be required to honour this Privacy Policy.

4. Cookies and Tracking Technologies

bangla 88 uses cookies and similar technologies (such as local storage and session tokens) on bangla-88.net to ensure the platform functions correctly, to remember your preferences, and to understand how players use the site so we can improve it over time.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used across the web to make sites work more efficiently and to provide information to site operators. Cookies cannot execute programs or deliver viruses to your device; they are passive data files.

Types of Cookies We Use

• Strictly necessary cookies: These are essential for the bangla 88 platform to function. They include session authentication cookies that keep you logged in securely, and cookies that remember items in your active game session. These cookies cannot be disabled without severely impairing your ability to use the site.
• Functional cookies: These remember your preferences — such as your preferred language, notification settings, and responsible gaming limits — so you do not have to re-enter them on every visit.
• Analytics cookies: These help us understand aggregate usage patterns across the bangla 88 platform — which pages are visited most frequently, where players navigate from, and how long sessions typically last. This data is analysed in aggregate and is not linked back to individual identities. We use these insights solely to improve the platform.
• Security cookies: These are used by our fraud detection and bot-prevention systems to identify unusual patterns of activity that may indicate automated access or fraudulent behaviour.

Managing Cookies

Most web browsers allow you to control cookie behaviour through their settings — including blocking all cookies, deleting existing cookies, or receiving a notification before a cookie is placed. Please note that disabling strictly necessary cookies will prevent you from logging into your bangla 88 account and using the platform's core features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

bangla 88 does not use third-party advertising cookies or tracking pixels that follow you across other websites after you leave bangla-88.net.

5. Data Security Measures

bangla 88 takes the security of your personal data seriously. We implement a layered approach to data security — combining technical, organisational, and procedural controls — to protect against unauthorised access, accidental loss, destruction, or disclosure of your personal information.

Technical Security Controls

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers
• Encrypted data storage — sensitive fields such as passwords and identity document references are stored in encrypted form; plaintext passwords are never stored
• Two-factor authentication (2FA) available on all player accounts via OTP sent to your registered Bangladesh mobile number
• Firewalls, intrusion detection systems, and regular penetration testing of our infrastructure
• PCI-DSS compliant payment processing — card payment data is handled entirely by certified payment gateways; bangla 88 servers do not store full card numbers

Organisational Controls

• Access to personal data is restricted on a strict need-to-know basis; staff members can only access the data required for their specific role
• All team members who handle personal data undergo regular data security training
• Third-party service providers with access to player data are subject to data processing agreements and security assessments before onboarding

Data Breach Response

In the event of a confirmed data security breach that is likely to result in risk to the rights and freedoms of affected players, bangla 88 will notify affected individuals promptly via their registered email address. Notifications will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the measures bangla 88 has taken or proposes to take to address it.

6. Data Retention Policy

bangla 88 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. We do not retain data beyond its useful or legally mandated life. The table below summarises our standard retention periods by data category.

Data Category	Standard Retention Period	Basis for Retention
Account registration data	Duration of account + 5 years post-closure	Legal obligation, AML compliance
KYC / identity documents	Duration of account + 5 years post-closure	Legal obligation
Transaction and payment records	7 years from transaction date	Financial record-keeping obligation
Wagering and game history	5 years from account closure	Legal obligation, responsible gaming
Support communications	3 years from the date of communication	Legitimate interest, dispute resolution
Marketing preferences and opt-in records	Until you opt out + 3 years thereafter	Consent record-keeping
Technical logs and session data	13 months from collection date	Security monitoring, fraud prevention

Upon the expiry of the applicable retention period, personal data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be associated with you as an individual. Where anonymised, aggregated data may be retained indefinitely for statistical and analytics purposes.

Retention periods may be extended in specific circumstances — for example, where data is relevant to an ongoing legal dispute, a regulatory investigation, or a fraud prevention case. In such circumstances, the data will be held only for as long as the specific matter requires.

7. Your Privacy Rights

As a player on the bangla 88 platform, you hold a number of rights in relation to the personal data we hold about you. bangla 88 is committed to honouring these rights promptly and without creating unnecessary barriers. To exercise any of the rights described below, please contact us at [email protected] with the subject line "Privacy Rights Request" and your registered account email address.

Right of Access

You have the right to request a copy of the personal data bangla 88 holds about you. Upon a verified request, we will provide a summary of the data categories held, the purposes for which each category is processed, and — where applicable — the third parties with whom that data has been shared. We will respond to access requests within 30 days.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For routine updates (such as a change of email address or phone number), you may update your details directly in your account settings. For more significant corrections (such as a name correction backed by a legal document), please contact our support team.

Right to Erasure ("Right to Be Forgotten")

You may request that bangla 88 delete your personal data. We will comply with such requests where there is no overriding legal basis for continued retention — for example, where legal, AML, or financial record-keeping obligations apply, we are required to retain certain data for the periods described in Section 6 regardless of an erasure request. We will always explain clearly which data can be deleted and which must be retained, and why.

Right to Withdraw Consent

Where we process your data on the basis of your consent (primarily marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. To opt out of marketing emails and SMS, contact our support team or update your preferences in your account settings.

Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. We will review your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.

8. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bangla 88 handles your personal data, please contact our Privacy team using the details below. We take all privacy enquiries seriously and will respond promptly.

Privacy Contact

• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Privacy Rights Request"
• Response time: We aim to acknowledge all privacy enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a full response within 30 calendar days

Raising a Complaint

If you believe that bangla 88 has handled your personal data in a manner that violates this Privacy Policy or your applicable data protection rights, we encourage you to contact us in the first instance so we can investigate and attempt to resolve the matter directly. We take all complaints seriously and will conduct a thorough internal review.

If you remain dissatisfied after raising the matter with us directly, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. bangla 88 will cooperate fully with any regulatory investigation arising from such a complaint.

Policy Updates

bangla 88 reviews this Privacy Policy periodically and will update it to reflect changes in our data practices, new services, applicable legal requirements, or feedback received from players. The effective date at the top of this page will be updated whenever a material change is made. We recommend reviewing this page periodically. Where changes are significant, we may also notify registered players via their registered email address.